FAQs

What is your return policy?

Returns are accepted within 7 days of delivery with original packaging.

Can I get a refund on opened products?

Opened products are not eligible for refunds due to safety reasons.

How do I request a refund?

Contact our support team with your order details to start the process.

Are shipping fees refundable?

Shipping fees are non-refundable unless we made an error.

What if my order arrives damaged?

Report damages within 48 hours for a replacement or refund.

Do you accept exchanges?

Exchanges are available for unopened products within 7 days.